Welcome to Enkalime! By renting a dress from our platform, you agree to the following terms and conditions. Please read them cautiously to understand your rights and responsibilities when using our services.

1. Dress Rentals

Enkalime offers dress rental services exclusively within Hong Kong. Our collection includes a variety of dresses for different occasions, available for rent for a specified duration. Customers can choose the dress based on availability and the duration they require. Each dress has a rental fee which will be indicated on our platform.

2. Shipping & Delivery

We only ship domestically and all deliveries are to addresses within Hong Kong. Kindly ensure that the shipping details are correct to avoid delays. Rental dresses are shipped to your provided address in time. We do not ship internationally at this time.

3. Payment Terms

We accept only cash on delivery as payment. We will require a full payment upon delivery. There are no other accepted modes of payment. You are liable to pay the total rental amount. If there is any late charge or damage, you will also be liable for that.

4. Period of Rental

The rental period begins on the day the dress is delivered to you and ends on the day the dress is picked up or returned to us. Late returns may incur additional charges as outlined in our pricing structure. If the dress is not returned within the agreed period, you will be charged an extra fee for each additional day.

5. Dress Maintenance

We would appreciate it if you would handle the rented dress properly during the rental period. The dress must be returned in the same condition it was delivered to you, stain and tear-free, and with no damages. You are liable for any damage or excessive dirt that may be incurred during the rental period. Additional charges may be imposed depending on cleaning or repair fees.

6. No Sharing of Personal Data

At Enkalime, we respect your privacy. We will not share any of your personal data or rental details with third parties without your explicit consent, except as required by law. We are committed to keeping your information confidential and secure. Your data is solely used for processing your rental and providing our services.

7. Availability of the Dresses

We do not guarantee the availability of a specific dress at all times. All dresses are subject to availability. In case your selected dress is unavailable, we shall offer you an alternative that significantly matches your choice.

8. Changes to Terms

Enkalime reserves the right to change these terms and conditions at any time. Any changes will be posted on our website. Your continued use of our services after changes become effective shall constitute your acceptance of the revised terms.

9. Contact us

We appreciate you choosing Enkalime for your needs in rental dresses. For any questions or assistance, you may email us at [email protected].